01Acceptance of terms
By accessing our website, creating an account, or using any Infinix product, you agree to be bound by these Terms and our Privacy Policy. If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
02Our services
Infinix IT Solutions provides:
- Custom software development — bespoke AI software, CRMs, web and mobile applications, and automation for clients, delivered under individual statements of work or contracts.
- SaaS products — including StockUp (liquor retail management), NoTask AI (communications and marketing planning), and SchemaShift (ONIX/JATS/XML to OA Switchboard JSON conversion).
- Recruiting and staffing services — talent sourcing and placement support for clients.
We may modify, suspend, or discontinue any part of our services at any time, and will make reasonable efforts to notify affected users of material changes.
03Eligibility
Our services are intended for business use by individuals who are at least 18 years old and legally capable of entering into binding contracts. By using our services, you confirm that you meet these requirements.
04Accounts and security
- You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
- You must provide accurate and complete registration information and keep it up to date.
- You must notify us promptly of any unauthorized use of your account or other security breach.
05Acceptable use
You agree not to:
- Use our services for any unlawful purpose or in violation of any applicable law or regulation.
- Attempt to gain unauthorized access to our systems, other accounts, or data.
- Reverse engineer, decompile, or attempt to extract the source code of our software, except as permitted by law.
- Upload malicious code, or interfere with the integrity or performance of our services.
- Use our services to send unsolicited communications or spam through connected channels such as WhatsApp or email.
- Resell, sublicense, or provide our services to third parties without our written consent.
06Client engagements and custom development
Custom software engagements are governed by the specific statement of work, proposal, or contract agreed with the client, which will set out scope, deliverables, timelines, fees, and intellectual property ownership for that engagement. Where a conflict exists between these Terms and a signed statement of work, the statement of work governs for that engagement.
07Third-party integrations and APIs
Our products may allow you to connect third-party services such as Google Workspace, Microsoft 365, WhatsApp Business API, or payment gateways. Your use of those third-party services is subject to their own terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party platforms, and we are not liable for changes those platforms make that affect our integrations.
Where a product integrates with Google or Microsoft services, our handling of data obtained through those integrations is described in our Privacy Policy, including our adherence to the Google API Services User Data Policy and applicable Microsoft API terms.
08Intellectual property
Unless otherwise agreed in writing (such as in a client statement of work), all rights, title, and interest in our website, products, underlying software, and branding remain the exclusive property of Infinix IT Solutions. We grant you a limited, non-exclusive, non-transferable license to access and use our products for your internal business purposes, subject to these Terms.
09Your content and data
You retain ownership of the data and content you submit to our products (for example, inventory records or campaign content). You grant us a limited license to host, process, and use that data solely to provide and improve our services to you. You are responsible for ensuring you have the necessary rights and permissions to submit your content, and for its accuracy.
10Fees and payment
Fees for our SaaS products and services are set out in the applicable pricing plan, invoice, or contract. Unless stated otherwise, fees are non-refundable, and we may suspend access to paid products for non-payment after reasonable notice. We may change subscription pricing with advance notice before it takes effect on your next billing cycle.
11Disclaimers
Our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure. Outputs from AI-assisted or OCR-based features should be reviewed by a qualified professional before being relied upon.
12Limitation of liability
To the maximum extent permitted by law, Infinix IT Solutions and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of our services. Our total aggregate liability for any claim arising out of these Terms or your use of our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
13Indemnification
You agree to indemnify and hold harmless Infinix IT Solutions from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.
14Termination
We may suspend or terminate your access to our services at any time for violation of these Terms, non-payment, or as required by law. You may stop using our services and, where applicable, cancel a subscription at any time in accordance with your product's cancellation process. Provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, and limitation of liability) will continue to apply.
15Governing law and disputes
These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India, unless otherwise agreed in a signed client contract.
16Changes to these terms
We may update these Terms from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.